IBEX User Manual

Welcome to the IBEX user manual.

• Not sure what IBEX is? Start with the introduction to IBEX.

• Unsure what some IBEX terminology means? The Glossary or Concepts pages may be helpful.

• Looking for a file or folder in IBEX? See the ‘Where is …?’ guide.

• Unsure how to do something in IBEX? There is information in the FAQ, the how-to guide, and the feature-specific, device-specific, or instrument-specific guides.

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Reporting a problem or asking for help

ISIS Users should notify their local contact in the event of any problem.

Please check the IBEX User Manual before contacting the Experiment Controls support team.

For non-urgent issues:

• IBEX, NDX or NDH computers, and hardware controlled by IBEX: Email ISISExperimentControls@stfc.ac.uk, use the bug reporting form.

• ISIS Data Analysis as a Service (IDAaaS): Email supportanalysis@stfc.ac.uk or visit ada.stfc.ac.uk

• Computer, Network or Printer issues: Email diservicedesk@stfc.ac.uk or call +441235 778822

For Urgent or Out of Hours Issues:

• IBEX, NDX or NDH computers, and hardware controlled by IBEX: Call +441235 394488

Experiment controls office hours are 08:30 - 17:30 on weekdays. Out-of-hours support is available 07:00 - 23:00 every day during an ISIS cycle.

For all other matters, contact the MCR on 6789 (RAL Phone) or +441235 446789 and ask for whoever is on duty for the category of problem you have.

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Overview

• Introduction
• Concepts
• FAQ
• Glossary

Features

• IBEX GUI
• Scripting
• Script Generator
• Web Dashboard

Guides

• How do I …?
• Where is …?
• Instrument-specific guidance
• Device-specific guidance

Further information & Links

• Project Management Wiki - documents the IBEX Project (formerly known as the Instrument Control Project).

• Developer’s manual - documentation targeted at developers, contains detailed information about specific IBEX components.